In order to optimize stakeholder management methodologies, in 2019, Bondalti revisited the process of identification and prioritization of its main groups of stakeholders. In the Matrix of Stakeholders, the groups are mapped by their influence in Bondalti, their dependence in relation to the Organisation (and vice-versa), as well as the Organization’s responsibility towards them.
Stakeholders engagement
Knowing that the success and sustainability of the business depend on its stakeholders, Bondalti has implemented several mechanisms to proactively develop these relationships, in order to act in line with the interests of its partners.
Every two years, Bondalti surveys its relevant stakeholders in order to assess their perception of the performance of the Organization in its different strands of action, as well as their needs and expectations. This listening to stakeholders is very important from both strategic and continued improvement points of view.
Stakeholders interaction mechanisms
EMPLOYEES
Stakeholders interaction mechanisms
Internal communication and Intranet
Training and awareness activities
Periodical meetings
"Meet the José de Mello Group" program
CLIENTS
Stakeholders interaction mechanisms
Open Day
Periodic meetings
Technical assistance
Satisfaction surveys
Audits
PARTNERS OF THE SCIENTIFIC AND TECHNOLOGICAL SYSTEM
Stakeholders interaction mechanisms
Periodic meetings
RDI activities in partnership
