In order to optimize stakeholder management methodologies, in 2019, Bondalti revisited the process of identification and prioritization of its main groups of stakeholders. In the Matrix of Stakeholders, the groups are mapped by their influence in Bondalti, their dependence in relation to the Organisation (and vice-versa), as well as the Organization’s responsibility towards them.

Stakeholders engagement

Knowing that the success and sustainability of the business depend on its stakeholders, Bondalti has implemented several mechanisms to proactively develop these relationships, in order to act in line with the interests of its partners.

 

Every two years, Bondalti surveys its relevant stakeholders in order to assess their perception of the performance of the Organization in its different strands of action, as well as their needs and expectations. This listening to stakeholders is very important from both strategic and continued improvement points of view.

Stakeholders interaction mechanisms

EMPLOYEES

Stakeholders interaction mechanisms

Internal communication and Intranet

Training and awareness activities

Periodical meetings

"Meet the José de Mello Group" program

CLIENTS

Stakeholders interaction mechanisms

Open Day
Periodic meetings
Technical assistance
Satisfaction surveys
Audits

SUPPLIERS

Stakeholders interaction mechanisms

Open Day
Periodic meetings
Satisfaction surveys
Audits

PARTNERS OF THE SCIENTIFIC AND TECHNOLOGICAL SYSTEM

Stakeholders interaction mechanisms

Periodic meetings

RDI activities in partnership

SHAREHOLDERS

Stakeholders interaction mechanisms

Periodic meetings

José de Mello Group Committees

LOCAL COMMUNITY

Stakeholders interaction mechanisms

Open Day

PACOPAR activities and communication

Local initiative programs

SECTOR ASSOCIATIONS

Stakeholders interaction mechanisms

Periodic meetings

Events and workshops

Active participation in working groups